- Peonies
- Roses
- Hydrangeas
- Delphiniums
- Phalaenopsis Orchids
- Greenery
- Ranunculus
- Lotus
- Lilies
- Dahlias
- Daisies
- Hanging Flowers
- Jasmine
- Fruits & Berries
- Cherry Blossoms
- Dandelions
- Tulips
- Magnolias
- Clematis
- Assorted Florals
- Real Touch Flowers
- White Flowers
- White Silk Roses
- Neutral Flowers
- Bouquets
- Anthurium
Shipping Information
Delivery: 2-5 business days after your order ships (US warehouse items)
Processing: orders are processed within 1-3 business days (working days only)
Shipping: free shipping on all orders (excluding remote areas)
Import duties: included. For all US orders, including items that ship from our factory, we pay the US import duties, so there is nothing extra to pay on delivery.
- A confirmation email of your order details will be sent to you once received.
- After we send your items, we will send you the tracking number by email
If you need help in tracking your package, please contact us or email at nb8factory@gmail.com.
Pre-order Items and Orders Outside the United States
Pre-order items are produced to order and ship by UPS or FedEx once production is complete.
Delivery time for pre-order items depends on the carrier and your address, so we confirm the schedule with your order. If you have a fixed event date, please contact us before ordering.
Our online store ships to United States addresses. Wholesale and OEM orders can ship to other countries; shipping cost and transit time depend on the destination and are confirmed in your quote. If you have seen an older version of this page listing delivery to dozens of countries with a fixed air-freight time, that information is out of date: our online store does not ship outside the United States, and we do not quote a single transit time for international orders.
Order production time varies by product. US-stock items are processed in 1–3 business days. Pre-order items show their lead time on the product page (usually about 30 days), and we confirm the schedule with your order.
- A confirmation email of your order details will be sent to you once received.
- After we send your items, we will send you the tracking number by email
- If you need help in tracking your package, please contact us or email at nb8factory@gmail.com.
Note
- The delivery time does not include the processing time required (which is usually 1-3 Business days)
- We can NOT deliver PO Boxes and Military Addresses (APO, FPO).
- Before you place your order, please confirm the shipping address, as later changes may result in additional charges.
- A tracking number will be sent to you by email once your item is shipped out.
Our goal is to offer the best shipping options available for your order. If anything about a shipment is unclear, contact us and we will help.
Changing or cancelling an order
If you need to change or cancel an order, contact us as soon as possible and before it ships. Once an order has shipped we cannot change or cancel it, but you can return it under our return and refund policy.
If your order is delayed or does not arrive
Contact us as soon as you notice a problem and we will follow it up with the carrier. A wrong or incomplete address is the most common cause, so please check your shipping address before you order.